We offer two great ways to make appointments at McDonald Army Health Center. To make an appointment, you can either call the Hampton Roads Appointing Center (HRAC) or use the internet web-based appointing system, TRICARE On-Line (TOL) WWW.TRICAREONLINE.COM. The HRAC staff handle an estimated 80,000 calls a month from patients seeking care at one of the four area Medical Treatment Facilities: Fort Eustis, Langley AFB, NMC Portsmouth, and Fort Lee. The HRAC will not make any medical decisions beyond matching available doctors and nurses with patients seeking appointments.
Make an Appointment by Phone 1-866-MIL-HLTH (1-866-645-4584) 0600-2100 M-F
0700-1530 Sat-Sun and Holidays
Make an Appointment through TRICARE Online
- Log on to www.tricareonline.com
- Complete the registration process
- Choose a password
- Select appointments
If you have any problems using TRICARE Online, then please call TRICARE's Customer Service at 1-800-600-9332.