Skip Ribbon Commands
Skip to main content
Women's Health

Services Offered

The Women’s health Clinic specializes in services for women of all ages and through all phases of life. Key services include:

  • Annual well woman visits
  • Management of abnormal PAP tests
  • Birth control counseling - options include prescriptions, intra uterine device insertion, injections or surgery
  • Testing and treatment for sexually transmitted diseases
  • Infertility evaluations and treatment
  • Management of menstrual irregularities, menopausal transitions and hormonal issues
  • Breast evaluation and issues
  • Evaluation and treatment of gynecologic infections and other gynecologic conditions
  • Outpatient surgery for the diagnosis and treatment of various gynecologic conditions
  • Postpartum care

Access to Care

We serve active duty service members, family members and retired service members and their families enrolled in TRICARE Prime. TRICARE standard will be considered if space is available. Space available appointments are not scheduled in advance, but are schedule the day of an open appoint slot.

Nurse Practitioner appointments do not require a referral; however, Physician appointments do require a referral.

Pregnancy tests and injections are by appointment. Once a pregnancy is established, a referral will be placed to 633d Medical Group, Langley Air Force Base, Hampton, VA for continuing care.

Appointments

To schedule an appointment, please login to TRICARE Online or call the Hampton Roads Appointment Center (HRAC) at 1-866-645-4584.

HRAC Hours

Mon - Fri: 6 a.m. to 8 p.m.

Sat, Sun and Holidays: 7 a.m. to 3 p.m.

Cancelling Appointments

To cancel an appointment please go to TRICARE Online and access the Appointment Center. McDonald Army Health Center requires that beneficiaries cancel 24 hours prior to your appointment.

Don't Be a no-show!

McDonald Army Health Center wants your help in reducing the number of "No Shows". Patients who miss appointments or arrive late by 15 minutes or more to their scheduled appointments are considered "No Shows". "No Shows" limit the number of available appointments.  The Health Center request that beneficiaries cancel at least 24 hours prior to your appointment.

Your Appointment

  1. Please arrive 15 minutes prior to scheduled appointment with a valid ID card. You will be asked to verify your name and date of birth to ensure compliance with National Patient Safety Standards.
  2. Bring any records in your possession from other facilities that pertain to your appointment.
  3. You will be asked to supply contact information, phone number and address, so we are able to reach you with pertinent details from your visit if necessary.
  4. A valid ID is also required for walk-ins, injections and prescription refills.
  5. Information about a patient will only be given to that patient.
  6. Please remember, not showing up for your appointment or cancelling at the last minute, greatly impacts our ability to serve our population.
  7. According to the Code of Virginia 54.1-2969, a minor is viewed as an adult a. for the purpose of consenting to medical or health services needed to determine the presence of or to treat a sexually transmitted disease or any infectious or contagious disease which requires mandatory reporting to the State Board of Health or b. medical services required for birth control, pregnancy and family planning, except for purposes of sterilization.
  8. Please turn off all cell phones while in the clinic.
  9. The clinic does not provide walk-in pregnancy testing. Please see your primary care provider to obtain orders and results.
  10. Wait times while in the clinic may be increased due to varying patient circumstances, emergencies and provider availability. We will strive to do our best to ensure adequate updates are given while we deliver the best possible care to all our patients.
  11. Please do not bring children to the clinic. This is for the health and safety of your child. We will work with you to schedule convenient appointment times. Also, consider the Child Development Center on the installation. To register for hourly care call 757-878-4025. 12. You will receive an Army Provider Level Satisfaction Survey (APLSS) in the mail following your appointment. Please take a moment to complete the survey. The information you provide is valuable and will help us to improve and better serve everyone.

Pregnancy

We accept appointments for post-partum care, but will only accept limited appointments once a pregnancy is established. These will be reviewed for appropriateness on a case by case basis. Once a pregnancy is confirmed, you may self-refer to 633d Medical Group, Langley Air Force Base, Hampton, VA. 

For your first appointment with 633d Medical Group, call Obstetrics Orientation at 757-225-7630, option 4, option 3. Obstetrics Orientation is mandatory even if you are seeking civilian care. Bring a copy of your pregnancy test results, your ID card and a pen to orientation. Please arrive 15-30 minutes prior to class. The class is by appointment only and no children are allowed. Pregnancy profiles are valid for 179 days following delivery. Please obtain your profile from your Primary Care Manager (PCM). Profiles are not kept on file in the clinic.

Appointment Scheduling 

  1. Please schedule your appointment with a Nurse Practitioner for routine pap, breast exams, STD testing, IUD check and removal and birth control – this type of visit is a self-referral and does not require a referral to be placed in the system by your Primary Care Manager. If you require further evaluation by a physician, the Nurse Practitioner will place a referral in the system for one of our physicians.
  2. A referral from your PCM is required to see a physician. Once the referral is placed, you must activate the referral within 30 days by making an appointment and keeping it or it will be administratively closed and you will have to contact your PCM to place another referral.
  3. Two appointments with the same provider for the same day will not be scheduled.
  4. Mammography services are physically located in Women’s Health Clinic for patient convenience; however, scheduling is done through the Radiology Clinic.

Physician Appointments 

  1. Please follow the guidelines above when scheduling appointments. Even if you have seen one of our physicians in the past, it may not be necessary for every visit.
  2. If you are seeing a physician as a follow up for laboratory or radiology tests completed at another facility, please bring them with you to your appointment. Various scans, radiologic exams and colposcopy results will not be discussed over the telephone, but by appointment only.
  3. Following surgical procedures please follow up with the provider who performed the procedure.

PAP Smears

  1. The newest guidelines state that PAP tests are not to be done prior to the age of twenty-one (21). Our clinic acknowledges the latest national guidelines. Active duty must follow current military guidelines.
  2. The following should be avoided at least 2 days before a scheduled Pap: tampons, douches, vaginal jellies, sexual intercourse, deodorant sprays, vaginal creams or medications. Do not schedule a Pap during your menstrual cycle. It is best to schedule the test 10-20 days after the first day of your last cycle.
  3. Test results can take up to 4–8 weeks to receive and you will be notified by mail.
  4. Please follow the recommendation of your provider for pap frequency and schedule appointments accordingly. Appointments may be cancelled if scheduled outside the established parameters.

Injections

  1. Depo-Provera and Lupron injections are given by appointment only from 8 a.m. to 11 a.m. and 1 p.m. to 3 p.m. Please call the clinic at 314-7606 to schedule your appointment. 
  2. A current order must be verified.
  3. A negative pregnancy test, if ordered, must be within 24 hours of the injection.
  4. There must be valid documentation of a previous injection if given in a series. All injections outside the due date will require an additional negative pregnancy test within 24 hours of the injection.
  5. If you are beginning a Depo-Provera injection series and it is your first time, you must be on your menstrual cycle and have a negative pregnancy test within 24 hours of the injection.
  6. If the network system is down, it is not always possible to verify all the necessary information in order to proceed with the injection. In such a case, your appointment may need to be rescheduled.
  7. Depo-Provera will be administered to enrollees of McDonald Army Health Center.
  8. All injections administered require a 15 minute wait time following the injection for your safety.

Birth Control Medication Refills

  1. Will be done on a walk in basis Mon - Fri from 8 a.m. to 11 a.m. and 1 p.m. to 3 p.m. 
  2. Birth control refills will only be considered if the original ordering provider is within the Women’s Health Clinic. If ordered by a provider outside the clinic, an appointment will need to be scheduled.
  3. This applies only to patients who are currently taking birth control and requesting the same type.
  4. This service is only available if there is documentation of a current Pap and no existing medical problems. We must be able to verify your medical history in your record.
  5. During this visit, medical records will be reviewed and vital signs taken. The information will then be forwarded to the provider and the refill will be put into the system for pickup at the pharmacy by 1630 the next working day.
  6. The amount of birth control issued will be decided by the provider.
  7. If your Pap is past due, a 30 day supply may be given until an appointment can be scheduled.
  8. If you wish to change birth control, an appointment will need to be scheduled.
  9. Please remember to save your refill information for the refill pharmacy in order to avoid unnecessary visits.
  10. Please see your primary care physician for all non GYN related refills.
  11. Birth control cannot be done via the telephone or mail.

IUD Insertion

  1. Schedule a visit with a Nurse Practitioner to determine suitability for IUD insertion – a referral will then be placed for a physician visit and a pregnancy test will be ordered. 
  2. You will then report to the lab and have a pregnancy test completed no more than 24 hours prior to your procedure. If you have this done the same day of your appointment, please arrive at the laboratory at least 1½ hours prior to your scheduled appointment.
  3. Call the clinic at 757-314-7606 to schedule the IUD insertion appointment. IUD insertion is preferably done during your menstrual cycle. You may call the clinic on the first day of your cycle to check for appointment availability. However, immediate appointment availability is limited and therefore not guaranteed. It will most likely be necessary to estimate the start of your cycle over the next couple of months and schedule your appointment accordingly.
  4. If you are breastfeeding or on Depo-Provera, you need to schedule an appointment through the appointment line for your IUD insertion. During your screening visit to determine your suitability for an IUD, a pregnancy test will be ordered. Once your appointment is scheduled, report to the lab 24 hours prior to your appointment for a pregnancy test.

Surgery

When meeting with your physician, you will be given a surgery date. You may need to make a pre-op appointment with your surgeon if your visit is more than 30 days prior to your surgery date. Please request any forms or letters needed by your employer, such as FMLA, leave forms or profiles for example, at this time. This visit will take approximately 30 minutes. After your physician appointment, please call 757-314-7744 to schedule your pre-op screening appointment. This appointment must be within 6-7 days of your surgery date. At this appointment you will review paperwork, sign consents, complete labs and tests ordered and meet with an anesthesia provider. This appointment could take 2-4 hours. Please call 757-314-7744 with any questions.

 

Telephone
Contact Information​​
Phone: 757-314-7606
Hours: Mon - Fri: 7:30 a.m. to 12 p.m.
                1 p.m. to 4:30 p.m.
Location: 575 Jefferson Ave
Ft. Eustis, VA 23604